Normet has appointed Claudia Hernandez as director of tunnelling Americas – a move the company says reinforces its commitment to advancing tunnelling excellence across North America and Latin America.

Hernandez has extensive experience in underground mining and tunnelling, with a strong focus on advanced sprayed concrete processes and modern tunnel support systems.

With over 25 years of industry experience, she has held key technical and leadership roles supporting some of the world’s most complex underground projects. Normet says her background in applied engineering, site operations, and tunnel support technologies ensures that she has both practical and design insight to the challenges faced in today’s tunnelling environments.

In her new role, Hernandez will work closely with Normet’s regional teams in the Americas and will be based in Toronto. She will support customers and contractors in optimising the design and application of sprayed concrete and ground support solutions. She will play a key role in transferring knowledge, enhancing project performance, and ensuring that innovative tunnelling techniques are effectively implemented across diverse ground conditions and project phases.

“Normet’s strong commitment to innovation, sustainability, and leading-edge technology is inspiring,” said Hernandez. “The team works together with passion and maintains a strong focus on the underground industry. We share the same values; we care deeply about the industry, our people, our customers, and making a positive impact on the planet.”

Normet’s vice-president of tunnelling, Ross Dimmock, said Hernandez’s deep understanding of tunnelling processes and track record in delivering technical excellence with both internal and external teams would be a major asset to Normet and its partners across the Americas.

“Her appointment supports our strategic vision to drive tunnelling performance through strengthening and supporting our regional teams with world-class industry talent,” he said.